Cookie Policy - FloorFlex

CORPORATE

Underfloor Heating Hose

Collectors

Smart Systems

Kits and Sets

Connection Fittings

Collector Attachments

Insulation Metarials

Fixing Elements

Privacy Notice

1. Data Controller

The website www.besyapi.com.tr (the “Website”) is operated by BES Yapı Ürünleri San. ve Tic. Ltd. Şti. (“BES YAPI”). BES YAPI, as the data controller, is responsible for determining the purposes and means of processing personal data, as well as establishing and managing the data recording system.

2. Purposes of Processing Personal Data

Personal data of Website users and visitors may be processed for the following purposes:

Facilitating the use of the Website via cookies,
Ensuring and speeding up secure online access,
Conducting activities aimed at customer satisfaction,
Carrying out communication activities,
Conducting performance evaluations,
Customizing the Website according to users’ interests and needs,
Making commercial offers,
Improving services.

Personal data collected may include name, surname, email, phone number, address, IP address, and website usage information. Sensitive personal data is processed only with explicit consent.

3. Legal Basis for Processing

Personal data is processed in accordance with Articles 5 and 6 of the Turkish Personal Data Protection Law No. 6698 (KVKK). Sensitive personal data is processed only with explicit consent or under exceptions specified in the law.

4. Recipients of Personal Data

Your personal data may be shared, in compliance with legal regulations, with:

Third-party service providers for storage, archiving, and hosting,
Business partners and suppliers,
Companies providing analytics or advertising services,
Authorized legal authorities.

All sharing is conducted solely for the purposes specified and under appropriate security measures.

5. Retention Period

Personal data is retained for as long as necessary to fulfill the purposes for which it is processed. Once the purpose is fulfilled or the retention period expires, data is deleted, destroyed, or anonymized.

6. Rights of the Data Subject

Under Article 11 of the KVKK, you have the following rights:

To learn whether your personal data is being processed,
To request information about the processing of your personal data,
To request correction of incomplete or inaccurate personal data,
To request deletion or destruction of personal data,
To learn third parties to whom your personal data has been transferred,
To request compensation for any damages caused by unlawful processing.

7. How to Apply

You can submit requests regarding your rights via [company email/phone/address] in writing. Applications will be responded to within 30 days.

8. Cookie Policy

The Website uses cookies to enhance user experience. Types of cookies include:

Mandatory Cookies: Necessary for the Website’s operation (Legal basis: compliance with legal obligations),
Functional Cookies: Remember user preferences (Legal basis: explicit consent),
Performance and Analytics Cookies: Improve Website performance (Legal basis: explicit consent),
Marketing Cookies: Provide personalized advertisements (Legal basis: explicit consent).

9. External Links

The Website may include links to other websites. BES YAPI is not responsible for the content or privacy practices of linked websites.